Most Asked Questions FAQs

 

Q: Are sizes true to size?

A: Check the size chart on every product page. Unisex sizing is based on men's sizing, so many women prefer to size down for a more fitted look. When in doubt, compare the measurements to your favorite shirt.

Q: My item looks slightly different from the mockup—why?

A: Because screens lie and printers have moods. Colors may vary slightly between monitors and the final printed product. If something is really off, though, message us—we'll make it right.

Q: Are your lifestyle photos real?

A: The shirt is the product. The lifestyle photos are the joke. We use AI to create impossible scenes that make us laugh—Bigfoot wearing our shirts, ghost cows, vampires doing yoga, and other wonderfully ridiculous ideas. Every listing also includes accurate product images, sizing, colors, and print details so you know exactly what you're getting.

Q: Do you accept returns?

A: Generally, nope. We're a small shop, not Amazon. Every item is made just for you. But if something arrives damaged, misprinted, or cursed, we'll replace it. Just message us before your rage spirals.

Q: Can I exchange for a different size?

A: Unfortunately, no. Since every item is made to order, we can't exchange sizes. Please double-check the size chart before ordering—your wardrobe depends on it.

Q: Can I customize a design?

A: Not yet, but we're working on psychic telepathy. In the meantime, send us a message—we might surprise you.

Q: Is shipping REALLY free?

A: Yep. Shipping is free within the United States.

Q: How long does it take to ship?

A: Most orders arrive in about 5–8 business days. We're not Amazon Prime, but we are worth the wait.

Q: Are your designs trademarked or original?

A: Every design starts as one of our own ideas. Before releasing anything, we search to make sure we're not knowingly duplicating someone else's work. If an idea has existed somewhere in the collective human brain before ours, that's possible—but we're always aiming to create something fresh, funny, and unmistakably MindPop.

Q: What's your privacy policy? Do you sell my information?

A: Nope. We only collect the information needed to process your order and never sell your personal information. If you enjoy reading legal documents, our full Privacy Policy is available, too.